When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information.”
We collect Device Information using the following technologies:
Additionally if you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information.”
Finally, when you authorise our app using the Instagram widget we get access to some types of information through the Instagram API. After authorisation we may store your username and information about the post (media) shared at the business participating in the goshare offer. We never store your media, however have access this media through a URL. We do not have access or store passwords linked to the Instagram account.
For our business users we may also use the Instagram and Facebook API to fetch information about photos from particular hashtags, locations or tags, chosen by the business. We only have access to and use basic data, for example, tags, media and captions.
We use the Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may implement so called plug-ins ("Plugins”) from social networks ( "Social Networks”) and other platforms ( "Platforms”) on certain webpages of this Website such as "Share” or "Like” buttons, video player or interactive maps. We use such Plugins in order to give you the possibility to share or recommend interesting offers in Social Networks, to use interactive maps on our Website or to watch videos and to promote our services. We consider these purposes as in our legitimate interest within the meaning of Art. 6 Para. 1 lit. f) GDPR.
You may find the following Plugins on this Website:
The Plugins can be clearly identified as they feature the logo of the associated Social Network/Platform (e.g. white "f" on blue background for Facebook).
Google Analytics is a web analytics service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") who reports on user interactions on this website.
The information collected by Google Analytics (including the anonymized IP address) will be transmitted to and stored by Google on servers in the United States. According to Google only in exceptional cases the full IP address may be transmitted directly to a Google server in the USA and encrypted there. Any user-identifiers (e.g. Cookie-ID) stored by Google Analytics will automatically be deleted from Google's´ servers after 14 months.
For further information please refer to Googles Analytics security and privacy principles: https://support.google.com/analytics/answer/6004245?hl=en.
Opt-Out: You can prevent the processing of your data going to: https://tools.google.com/dlpage/gaoptout.
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta.
We use pixels on this Website, which are provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ltd”).
(A) Custom Audiences from Website (USER-DEFINED TARGET GROUP). With the help of these pixels, Facebook Ltd. is able to determine a target group for the display of ads for this Website within the social network ("Re-Targeting"). Accordingly, we use these pixels to address our users with targeted advertising based on their prior visits to this Website while they are logged in to Facebook.
(B) Conversion Tracking. The pixel also helps us to measure and evaluate the effectiveness of our Facebook ads for statistical and market research purposes. For example, with the help of the pixels Facebook may determine how many users clicked on an ad placed on our behalf and were subsequently redirected to this Website
(C) Facebook Impressions. In addition we receive a report from Facebook with information about user interactions with our ads placed on Facebook (e.g. number of "views", "likes" or "comments").
Any data collected by Facebook Ltd. is transmitted directly to one of their servers and stored there. If you are logged in to Facebook or log in to Facebook after visiting this Website, Facebook Ltd. may correlate your visit to this Website directly with your Facebook profile and use this data for its own advertising purposes. If you visit other websites that also use Facebook Pixel, this information may also be linked to your Facebook profile.
For detailed information about what information Facebook collects and how it is used and shared, please refer to Facebook’s data policy: https://www.facebook.com/policy.php.
If you have a Facebook account, you may disable personalized advertising from Facebook through the advertising settings in your Facebook account: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be signed in to your Facebook account to do so. Alternatively, you may disable personalized advertising from Facebook following the instructions on the website of the European Interactive Digital Advertising Alliance http://www.youronlinechoices.com/uk/your-ad-choices.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you have questions relating to this privacy statement, if you wish to exercise any of your rights or if you have any other concerns regarding the processing of your personal data by us, please contact us by email at email@example.com and provide the details of the request that you are making, for example by specifying personal data you want access to.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
You can also contact us with the following contact details:Swan Lakes